FAQs & Troubleshooting
You can use the Transmission Vertification Report as confirmation that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission and if the transmission was successful.
When the transmission verification report feature is OFF, the report prints automatically if an error occurs during transmission. If the report indicates NG, send the document again. If the report indicates you should check the readability of certain pages, resend those pages.
To program the different transmission verification report options, complete the following steps:
You can also make use of the FAX Journal which will list the last 50 incoming and outgoing faxes. To set the report interval, complete the following instructions:
If you choose 7 days, the LCD prompts you to choose a day on which to begin the 7-day countdown. Then, it prompts you to enter the time to begin printing, in 24-hour format. Then, press Menu/Set.
If you select 6, 12, 24 hours, 2 or 7 days, the machine will print the Activity Report when the FAX/MFC has stored 200 jobs. Even if the time you selected has not passed yet, the FAX/MFC will print the report because the memory is full. All the reported jobs will then be erased from the machine's memory. When the FAX/MFC prints the activity report at any of the intervals you selected, all the reported jobs will be erased from the machine's memory.