FAQs & Troubleshooting

The Drum! message appears when the corona wire needs to be cleaned.

Follow the steps below to clear the Drum! message.

• The corona wires have become dirty. Clean the corona wires in the drum unit.

  Click here to see how to clean the corona wires.

  
  

• If the issue still continues, the drum unit is at the end of its life. Replace the drum unit with a new one.

  Click here to see how to replace the drum unit.