FAQs & Troubleshooting

The Communication settings in the Printer Settings Tool allows you to specify or change the printer communication information when connecting the printer and your computer with a USB cable.

 

To use the Communication settings, follow the steps below:

1. Open the Printer Setting Tool.
   Refer to the FAQ: "Using the Printer Setting Tool (for Windows)".
    
2. Select [Communication Settings].

   The Communication Setting window appears.
    

3. Specify or change the settings.

For information on items in the Communication settings window, refer to the following:

> Settings Dialog Box

> Menu Bar

> Wired LAN/Wireless LAN Tab

> Bluetooth Tab

> Applying Setting Changes to Multiple Printers

 

Settings Dialog Box

 

1. Disable these settings
   When this item is checked, appears in the tab, and the settings can no longer be specified or changed.
   The settings in a tab with will not be applied to the printer even if [Apply] is clicked.
   In addition, the settings in the tab will not be saved or exported when the [Save in Command File] or [Export] command is executed.
   To apply the settings to the printer, or to save or export them, make sure you uncheck this item.
    
2. Items
   When [Current Status] is selected, the current settings appear in the Settings Display/Change Area.
   Select the item for the settings that you want to change.
    
3. Menu Bar
   Selects a command contained in each menu from the list.
    
4. Printer
   Lists the connected printers.
   If only one printer is connected, it is unnecessary to select since only that printer will appear.
    
5. Node Name
   Displays the node name. The node names can be changed.
    
6. Settings Tabs
   Contains the settings to be specified or changed.
   The settings in a tab with will not be applied to the printer.
    
7. Settings Display/Change Area
   Displays the current settings for the selected item.
   Change the settings as necessary using the drop-down menus, direct entry or other appropriate methods.
    
8. Refresh
   Updates the displayed settings with the most recent information.
    
9. Exit
   Exits [Communication Settings], and returns to the main window of the Printer Setting Tool.

   The changed settings are not applied to the printer if you click [Exit] without clicking the [Apply] button.

10. Apply
    Applies the settings to the printer.
    To save the specified settings in a command file, select [Save in Command File] from the drop-down menu.
    The saved command file can be used with the mass storage feature to apply the settings to the printer.

    Clicking [Apply] applies all settings in all tabs to the printer.
    If [Disable these settings] is checked, the settings in that tab are not applied.

 

 

Menu Bar

 

 

1. Apply Settings to the Printer
   Applies the settings to the printer.
    
2. Save Settings in Command File
   Saves the specified settings in a command file. The file extension is ".bin".
   The saved command file can be used with the mass storage feature to apply the settings to the printer.
   • If [Disable these settings] is checked, the settings in that tab are not saved.
   • The following information is not saved with the settings commands:
     • Node name
     • IP address, subnet mask and default gateway (when the IP address is set to [STATIC])
   • The saved communication settings commands are only intended to be used for applying settings to the printer. The settings cannot be applied by importing this command file.
   • Saved command files contain authentication keys and passwords. Take necessary measures to protect saved command files, such as by saving them in a location that cannot be accessed by other users.
   • Do not send the command file to a printer whose model was not specified when the command file was exported.
3. Import
   • Import from the current computer wireless settings

     Imports the settings from the computer.

     • Only personal security authentication settings (open system, public key authentication and WPA/WPA2-PSK) can be imported. Enterprise security authentication (such as LEAP and EAP-FAST) and WPA2-PSK (TKIP) settings cannot be imported.
     • If multiple wireless LANs are enabled for the computer being used, the first wireless settings (only personal settings) that are detected will be considered for the import data.
     • Only settings (communication mode, SSID, authentication method, encryption mode and authentication key) from the [Wireless LAN] tab - [Wireless Settings] pane can be imported.
   • Select a Profile to import

     Imports the exported file and applies the settings to the printer.
     Click [Browse] and select the file to be imported. The settings in the selected file appear in the Settings Display/Change Area.

     • All settings, such as wireless settings or TCP/IP settings, can be imported, except for node names.
     • Only profiles that are compatible with the selected printer can be imported.
     • If the IP address of the imported profile is set to [STATIC], change it, if necessary, so that it does not duplicate the IP address of an existing configured printer on the network.
4. Export

   Saves the current settings in a file.

   • If [Disable these settings] is checked, the settings in that tab are not saved.
   • Exported files are not encrypted.
5. Automatically restart the printer after applying new settings
   If this item is checked, the printer automatically restarts after communication settings are applied.
   If this item is unchecked, the printer must be manually restarted.

   When configuring multiple printers, you can reduce the time required to change settings by unchecking this item. We recommend checking this item when configuring the first printer so that you can confirm that each setting is operating as intended.

6. Automatically detects the connected printer, and retrieves the current settings
   If this item is checked and the printer is connected to the computer, the printer is automatically detected and the printer’s current settings are displayed in the [Current Status] pane.

   If the model of the connected printer is different than that of the printer shown in the [Printer] drop-down list, the settings available on all tabs change to match the connected printer.

7. Change Node Name/Bluetooth Device Name
   Allows each node name to be changed.
    
8. Reset to Default Communication Settings
   Returns the communication settings to their factory defaults.
    
9. Display Help
   Displays the Help.
    
10. About
    Displays the version information.

 

Wired LAN/Wireless LAN Tab

TCP/IP (Wired)	TCP/IP (Wireless)

 

1. Boot Method
   Selects [STATIC], [AUTO], [BOOTP], [DHCP] or [RARP].
    
2. IP Address/Subnet Mask/Gateway
   Specifies the various values.
   You can enter these settings only when the IP address is set to [STATIC].
    
3. DNS Server Method
   Select [AUTO] or [STATIC].
    
4. Primary DNS Server IP Address/Secondary DNS Server IP Address
   You can enter these settings only when the DNS server is set to [STATIC].

 

Wireless Settings

 

 

1. Communication Mode
   Select [Ad-hoc] or [Infrastructure].
    
2. SSID (Network Name)
   Clicking [Search] displays the SSID selections in a separate dialog box.
    
3. Channel
   Selects the channel from the displayed options.
    
4. Authentication Method/Encryption Mode
   The supported encryption modes for the authentication methods are as shown in the table below.
   
   When [Communication Mode] is set to [Ad-hoc]

   Authentication Method	Encryption Mode
   Open System	None / WEP

   
   When [Communication Mode] is set to [Infrastructure]

   Authentication Method	Encryption Mode
   Open System	None / WEP
   Shared Key	WEP
   WPA-PSK	TKIP / AES
   WPA2-PSK	AES
   WPA/WPA2-PSK	TKIP / AES
   LEAP	CKIP
   EAP-FAST/NONE	TKIP / AES
   EAP-FAST/MS-CHAPv2	TKIP / AES
   EAP-FAST/GTC	TKIP / AES
   PEAP/MS-CHAPv2	TKIP / AES
   PEAP/GTC	TKIP / AES
   EAP-TTLS/CHAP	TKIP / AES
   EAP-TTLS/MS-CHAP	TKIP / AES
   EAP-TTLS/MS-CHAPv2	TKIP / AES
   EAP-TTLS/PAP	TKIP / AES
   EAP-TLS	TKIP / AES

   To perform higher level security settings:
   When performing certificate verification with EAP-FAST, PEAP, EAP-TTLS or EAP-TLS authentication methods, the certificate cannot be specified from the Network Setting Tool. After the printer has been set so that it can connect to the network, specify the certificate by accessing the printer from a web browser.

5. WEP Key

   You can specify the setting only when WEP is selected as the encryption mode.
    

6. Passphrase

   You can specify the setting only when WPA-PSK, WPA2-PSK, or WPA-PSK/WPA2-PSK is selected as the authentication method.
    

7. User ID / Password
   You can specify the settings only when LEAP, EAP-FAST, EAP-TTLS or EAP-TLS is selected as the authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client certificate must be registered. To register a certificate, connect to the printer from a web browser, and then specify the certificate. (Refer to "Using Web Based Management".)
    
8. Display the key and password on-screen
   Displays keys and passwords in plain (non-encrypted) text.

 

Bluetooth Tab

 

 

 

1. Bluetooth usage
   Selects whether or not to enable a Bluetooth^® connection.
   Available settings: [Enable], [Disable(serial port)]
    
2. Visible to Other Devices
   Selects whether the printer can be discovered by other Bluetooth devices.
   Available settings: [Discoverable], [Not Discoverable]
    
3. PIN code usage
   If [Enable] is selected, the PIN code specified here must also be stored in the computer in order to communicate with the printer via Bluetooth. You can change the PIN code if necessary.
   Available settings: [Enable], [Disable]
    
4. Display the PIN code on-screen
   If this item is checked, PIN codes will be displayed in the computer windows.
    
5. Encrypt communication data
   If this item is checked, Bluetooth communication data will be encrypted before it is sent.

 

 

Applying Setting Changes to Multiple Printers

 

1. After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.


2. Select the newly connected printer from the [Printer] drop-down list.

   If [Automatically detects the connected printer, and retrieves the current settings] in the [Option Settings] dialog box is checked, the printer connected with the USB cable is automatically selected.
   For details, see Menu Bar.

3. Click [Apply].
   The same settings are applied to the second printer.

   If [Automatically restart the printer after applying new settings] is unchecked, the printers will not restart after the settings are changed, reducing the time required to configure the printers.
   However, we recommend checking [Automatically restart the printer after applying new settings] when configuring the first printer so that you can confirm that a connection to the access point can be correctly established with the settings.
   For details, see Menu Bar.

4. Repeat steps 1 - 3 for all printers whose settings you want to change.
   • If the IP address is set to [STATIC], the printer’s IP address will also be changed to the same address as the first printer. Change the IP address if necessary.
   • To save the current settings in a file, click [File] - [Export].
     The same settings can be applied to another printer by clicking [File] - [Import], then selecting the exported settings file. For details, see Menu Bar.