FAQs & Troubleshooting

Follow the steps below to unpack the machine:

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

1. Open the box.
           
   
        
2. Remove the Quick Setup Guide, which contains initial installation instructions for your Brother machine.
            
   
         
3. Remove the power cord.
             
   
          
4. Remove the packing foam.
              
   
                
5. Lift the machine out of the box.
                
   
               
6. Remove the plastic bag and the tape.
                    
   
                                 
7. Open the front cover.
               
   
                  
8. Remove the packing material.
                
   
      
9. Remove the drum unit and toner cartridge assembly.
        
   
    
10. Place the drum unit and toner cartridge assembly  on a clean, flat surface.
     
    
     
11. Remove the orange packing material.
      
    
     
12. Install the drum unit and toner cartridge assembly back into the machine.
     
    
     
13. Close the front cover.
       
    
     
14. Pull the paper tray out of the machine.
      
    
     
15. Take out the packing material from the paper tray.
       
    
     
16. Push the paper tray completely into the machine.