FAQs & Troubleshooting

Observe the following precautions when using stitch data other than that created and saved in this machine.

Types of stitch data that can be used

In the Character/Decorative Stitch memory, ".pmv", ".pmx" and ".pmu" stitch data files can be used with this machine. ".pmu" or ".pmx" stitch data files can be retrieved; however, when the machine is used to save the file, it is saved as a ".pmv" stitch data file. Using data other than what was created using this machine or the machine which create ".pmv", ".pmx" or ".pmu" data file, may cause the machine to malfunction.

USB flash drive

USB flash drive is commercially available, but some USB flash drives may not be usable with this machine.
Refer to USB media compatibility list for this model.

Precautions when using the computer to save data

We recommend using the 26 letters of the alphabet (uppercase and lowercase), the numbers 0 through 9, "-", and "_" for the name of the file/folder.