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CM550DX/ CM550

FAQs & Troubleshooting

FAQs & Troubleshooting

Scanning cannot be done cleanly (there are lines in the scanned image).

Possible Causes (or Results)

 

Case1 : The scanner glass is dirty.

Case2 : The original to be scanned is dirty or scratched.

 

Solutions

 

----- Case1 -----

 

Clean the scanner glass from the bottom of the machine.

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>> For details, see  “Cleaning the scanner glass”.

 

----- Case2 -----

 

In “Scan to Cut Data” mode, remove thin lines or dirt in the image editing screen.

>> For details, see  “Editing Pictures”.

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