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PT-2420PC

FAQs & Troubleshooting

FAQs & Troubleshooting

The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)

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It means that the tape width / label size inside the printer does not match the one selected in P-touch Editor.

You can correct this error by:

 

  • Re-selecting the tape width / label size in P-touch Editor.

    OR
     
  • Changing the tape cassette or label inside the printer.

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