FAQs & Troubleshooting

Please update the "CUPS Printer Driver" and the "NewSoft CD Labeler software" to the latest version to solve this issue.

Step 1:  Install latest CUPS driver

For Mac OS X 10.6 users:
Click here to download and install the latest "CUPS Printer Driver".

For Mac OS X 10.7 users:
Click here to download and install the latest "CUPS Printer Driver".

Step 2:  Install latest NewSoft CD Labeler software

Please visit the NewSoft website, the software manufacturer, at: http://nj.newsoft.com.tw/download/brother/cdlabeler.html to download and install the latest version.