MFC-J6920DW
FAQs & Troubleshooting |
Powder from the paper may build up on the surface of the paper pick-up roller. This may cause the paper to slip as it is picked from the tray. To resolve this issue follow the steps below:
If you are using paper that has a coating on one side (ex. Photo Paper) skip this step.
If you still have an issue after performing the previous steps Brother recommends printing your document at a higher resolution (increased resolutions will print your document at slower speeds).