MFC-J4710DW
FAQs & Troubleshooting |
Set up a Group for Broadcasting faxes.
If you regularly want to send the same fax to multiple recipients, you can do it easily by setting up a Group. Groups allow you to send the same fax message to multiple numbers using a process called Broadcasting.
You can store 6 small Groups on your Brother machine or assign up to 198 numbers to a large Group. Every fax number you want to include in your Group must first be stored as its own Address Book number, and each Group uses one Address Book location.
This solution includes two options for setting up Groups:
OPTION 1: SETTING UP A GROUP FROM THE CONTROL PANEL
STEP A: Print an Address Book
The above image is a sample of an Address Book with two Address Book numbers already assigned.
STEP B: Set up a Group
CONFIRM THE GROUP BY PRINTING AN ADDRESS BOOK
In the above image, one Group has been successfully created and named TRAINING. You can determine the numbers assigned to a Group from the Group column. If "G1" appears in a number's Group column, that number was stored into Group 1 (TRAINING).
When you broadcast a fax, each number in the Group is dialed individually. After the document is scanned into memory, the machine dials the first number in the Group, transmits the fax, hangs up, and then dials the second number in the Group. This process is repeated until every number in the Group is dialed.
If a sending to one number is unsuccessful because the line is busy or the line condition prevents the fax from being sent, the Brother machine will disconnect and dial the next number in the Group. Once all numbers in the Group have been dialed, the Brother machine will attempt to dial the unsuccessful number(s) again.
After the Brother machine has dialed (and redialed, if the initial attempt to send was unsuccessful) all of the numbers in a Group, it will print a broadcast report that displays which numbers in the Group were transmitted successfully and which ones failed. This report prints automatically and cannot be disabled.
OPTION 2: SETTING UP A GROUP FROM A COMPUTER
On the Start screen, click . If is not on the Start screen, right-click somewhere on an empty spot, and then click All Apps from the bar.
Click (Brother Utilities), and then click the drop-down list and choose your model name (if not already chosen). Click Tools in the left navigation bar, and then click Remote Setup.
If an error message stating "Error in Group setting. Please check group name, number and type entries" appears, the Group number assigned is already being used, a check was placed in a Group field where an Address Book number is not stored, or a Group has been assigned to another Group. Left-click OK and double check the setup of the Group.