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RJ-4250WB

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I uninstall the printer driver?

  • Read "Brother XXXX" in the following steps as your model name.
  • You can download and install the latest printer driver from the [Downloads] section of this website.

> Windows 10 / Windows Server 2016 / Windows Server 2019
> Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2
> Windows 7 / Windows Server 2008 R2
> Windows Vista / Windows Server 2008
> Windows 2000/ XP
> Mac OS X 10.8 - macOS 10.15

 

Windows 10 / Windows Server 2016 / Windows Server 2019

 

  1. Confirm that the printer is turned off.
  2. Click the [Start Menu] - ([All apps] -) [Windows System] - [Control Panel] - [Hardware and Sound] - [Devices and Printers].
  3. Select [Brother XXXX] and click [Remove device], or right-click the icon and click [Remove device]. If a User Account Control message appears, type in the password, and then click [Yes].
  4. Select [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appears in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings]. If a User Account Control message appears, type in the password, and then click [Yes]. Select [Brother XXXX], and then click [Remove...].
  6. Select [Remove driver and driver package], and then click [OK]. Follow the on-screen instructions.
  7. Close the Print Server Properties window. The printer driver has been uninstalled.

Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2

 

  1. Confirm that the printer is turned off.
  2. Click [Control Panel] on the [Apps] screen - [Hardware and Sound] - [Devices and Printers].
  3. Select [Brother XXXX] and click [Remove device], or right-click the icon and click [Remove device].
    If a User Account Control message appears, type in the password, and then click [Yes].
  4. Select [Fax] or [Microsoft XPS Document Writer] in the [Devices and Printers] window, and then click [Print server properties], which appears in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings]. If a User Account Control message appears, type in the password, and then click [Yes]. Select [Brother XXXX], and then click [Remove...].
  6. Select [Remove driver and driver package], and then click [OK]. Follow the on-screen instructions.
  7. Close the [Print Server Properties] window. The printer driver has been uninstalled.

Windows 7 / Windows Server 2008 R2

 

  1. Confirm that the printer is turned off.
  2. Click the [Start] button - [Devices and Printers].
  3. Select [Brother XXXX], and click [Remove device] or right-click the icon and then click [Remove device].
    If a User Account Control message appears, type in the password, and then click [Yes].
  4. Select [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appears in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings]. If a User Account Control message appears, type in the password, and then click [Yes]. Choose [Brother XXXX], and then click [Remove...].
  6. Select [Remove driver and driver package], and then click [OK]. Follow the on-screen instructions.
  7. Close the Print Server Properties window.
    The printer driver has been uninstalled.

Windows Vista / Windows Server 2008

 

  1. Confirm that the printer is turned off.
  2. Click the [Start] button - [Control Panel] - [Hardware and Sound] - [Printers].
  3. Select [Brother XXXX], and click [Delete this printer] or right-click the icon, and then click [Delete].
  4. In the Printers window, right-click and select [Run as administrator] - [Server Properties…].
    If the authorization confirmation dialog box appears, click [Continue].
    If the "User Account Control" dialog box appears, enter the password and click [OK]. The Print Server Properties window appears.
  5. Click the [Drivers] tab and choose [Brother XXXX]. Click [Remove...].
  6. Select [Remove driver and driver package] and click [OK]. Follow the on-screen instructions.
  7. Close the Print Server Properties window.
    The printer driver has been uninstalled.

Windows 2000/ XP

 

  1. Turn off the printer.
  2. Click the [Start] button, go to Printers and Faxes window.
  3. Choose "Brother XX-XXXX", and click [File]-[Delete].
  4. Go to [File]-[Server Properties].
  5. Click the [Drivers] tab and choose "Brother XX-XXXX". Then, click [Remove].
  6. Close the Print Server Properties window. The printer driver has been uninstalled.
     

 

Mac OS X 10.8 - macOS 10.15

 

  1. Confirm that the printer is turned off.
  2. Click the [Apple] menu - [System Preferences] - [Print & Scan] or [Printers & Scanners].
  3. Select [Brother XXXX], and then click the " - " button.
    Printers & Scanners
  4. Close the Print & Scan or Printers & Scanners window.
    The printer driver has been uninstalled.
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