FAQs & Troubleshooting

To reset the network settings, follow the steps below.

1. Turn off the printer.


2. Press and hold the Power ( ) and Cutter ( ) Buttons for about one second.
   The Status LED lights in orange and the Wi-Fi® LED flashes in green.


3. Continue holding down the Power ( ) Button.
   Press the Cutter ( ) Button twice to reset the network settings.
   The Status LED lights in orange.


4. Release the Power ( ) Button.
   The Status LED flashes in orange, the Wi-Fi LED flashes in green, and the Bluetooth^® LED flashes in blue four times.
   Then, the Status LED lights in orange, the Wi-Fi LED lights in green, and the Bluetooth LED lights in blue.
   
   All the network settings will be reset.