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FAQs & Troubleshooting

FAQs & Troubleshooting

How do I switch to and use the mass storage mode?

The mass storage feature allows you to send a file to the printer using the USB interface, without installing a printer driver.

This feature is useful for:

  • Applying printer settings saved in a command file (.bin file format) or adding templates (.blf file format) into the printer distributed by the administrator without using any software tools.
  • Executing commands without installing the printer driver.
  • Using a device with an Operating System (including non-Windows operating systems) that has a USB host feature to print and transmit data.
  1. Confirm that the printer is turned off.

  2. Press and hold the Wi-Fi ( Wi-Fi ) Button and the Power ( Power button ) Button at the same time for several seconds.
    The printer starts up in mass storage mode and the Status LED lights in green.
  3. Connect the computer to the printer via USB. The printer's mass storage area appears as a folder on the computer screen.

    If the mass storage area does not appear automatically, refer to the operating instructions for the computer's operating system for information about accessing the mass storage area.

  4. Drag and drop the file you want to copy to the mass storage area.
  5. Press the WPS Button. The commands in the command file are executed, and the Status LED flashes once.
    When finished, the Status LED lights in green.
  6. To turn mass storage mode off, turn off the printer.
    • When the printer is turned off, mass storage mode is deactivated and any files in the mass storage area are deleted.
    • This feature supports .bin, and .blf files. Other file formats are not supported.
    • Do not create folders in the mass storage area. If a folder is created, files in the folder cannot be accessed.
    • The capacity of the mass storage area is 2.5 MB. Files larger than 2 MB may not work correctly.
    • If multiple files are copied, the order that the commands will be executed cannot be guaranteed.
    • Wired LAN, Bluetooth® and Wi-Fi® are not available while the printer is running in mass storage mode.
    • Do not access other files in the mass storage area when executing a copied file.
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