FAQs & Troubleshooting
Before choosing the "FAX/TEL" Mode, please review the following information:
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.
If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
The Remote Activation/Deactivation code will not work on external telephones (connected to "EXT" jack on FAX for USA).
To program your fax machine to function correctly in the F/T (FAX/TEL) mode you must first set the answer mode:
Next, you will need to set the Ring Delay. When a call comes in and the fax machine is set to FAX/TEL Mode, all phones on this line will ring the number of times you selected in Ring Delay.
For the models with "Toll Saver": Toll Saver must be OFF to use the Ring Delay setting.
Once the unit answers the call, it will determine if it is a fax or a telephone (voice) call by listening for fax tones (a series of beeps every 3 seconds). If your fax machine hears these tones, it will receive the fax. If the unit does not hear any fax tones, it will assume it is a telephone (voice) call and will alert you to the call through "special" ring tones (double rings). These tones will ring on the fax machine's handset only (extension or external phones will not ring).
However, you can answer the call on any extension phone. The length of time that the "special" ring tones occur is called the F/T Ring Time. Do the following to set the F/T Ring Time: