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PT-9700PC

FAQs & Troubleshooting

FAQs & Troubleshooting

How to identify the printer's firmware version

To learn how to find out what version of firmware you have, please follow the instructions below:
 

  1. Make sure that the HGe or TZe tape cassette is set and the tape compartment cover is closed.  We recommend using the tape wider than 1" / 24mm.
  2. Turn on the Printer.
  3. Press and hold the Feed/Cut button.
  4. When the list of printer settings is printed, check the following item under "<<PRINTER CONFIGURATION>>". 
    "ProgVerPTXXXXX VerX.XX"
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