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PJ-722

FAQs & Troubleshooting

FAQs & Troubleshooting

Paper does not move through the printer even though the motor is running.

  • Check that the release cover is completely closed.
  • Check that you are using Brother Genuine Thermal paper.

 

If the problem persists, the printer may have a damaged drive system.

Please click "Contact Us" in the top right corner of this page to contact Brother Customer Service.

 

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