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PJ-622

FAQs & Troubleshooting

FAQs & Troubleshooting

Pages don't print. What should I do?

operation panel

 

<Case 1> The DATA indicator remains lit in green but the printer does not print.

 

The printer has not printed all the data received.

 

  • If no paper is loaded---
    Insert a new sheet of paper.
  • If paper is loaded---
    Remove the paper and insert it again. The printer should start printing.
  • If the printer does not start printing---
    Turn the printer off, turn it on again, and then print the document again.
  • The problem may occur when sending simple ASCII text data to the printer.
    If a line of text is missing a CR/LF or form feed at the end of the line, the printer may be waiting for more data.
    Try printing another page, or pressing the feed button(Feed) button to manually form feed.

 

<Case 2> The computer program should be sending data to the printer, but the DATA indicator does light in green.

  • Make sure that the USB cable is connected firmly and correctly.
  • Try using another USB cable.

 

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