Follow the steps below to clean the Pick-up Roller.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
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Unplug the machine from the AC power outlet (electrical socket).
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Open the Top Cover (1) and the Front Cover (2).
Be careful when touching the Separation Pad and its surrounding area in the machine. Otherwise, you could cause serious damage to the machine.
![DonotTouch](/g/b/img/faqend/faq00002541_013/as_ot/en/33685/DonotTouch.gif)
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Pinch the Pick-up Roller Cover (1) and then pull the cover up.
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Slide the Pick-up Roller (1) to the right edge.
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The holder of the Pick-up Roller has a narrow opening that is designed to avoid dropping the roller, and the shape of the shaft of the Pick-up Roller matches the opening. Turn the Pick-up Roller around until the shape of the shaft matches the opening of the holder.
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Pinch and pull the Pick-up Roller out of the machine.
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Clean the Pick-up Roller with a lint-free cloth moistened with water.
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Place the Pick-up Roller into the machine.
Confirm the left and right sides of the Pick-up Roller before attaching it.
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Slide the Pick-up Roller (1) to the left edge while turning the Pick-up Roller.
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Close the Pick-up Roller Cover.
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Close the Front Cover and the Top Cover.
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Plug the power cord back into the AC power outlet (electrical socket).