DCP-J4120DW
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FAQs & Troubleshooting |
Wrong Paper
The error message "Wrong Paper" is displayed when the paper size setting does not match the size of paper in the tray.
Or, the paper orientation is not proper for the paper size.
Or, you did not set the paper guides in the tray to the indicators for the paper size you are using.
To clear the message, follow the steps as below.
If you are printing from your computer, make sure the size of paper in the tray.