MFC-410CN
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FAQs & Troubleshooting |
There is a possibility that ink cartridges other than ones you replaced are empty.
Cartridges that have already been installed are no longer vacuum-sealed, so it is very important that these cartridges remain upright. If a cartridge is removed from the machine and placed on its side, air may be introduced into the ink supply tubes. As a result, repeated cleaning will likely be required before normal print quality is restored.
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
Make sure the following again:
Keep the ink cartridge in an upright position when you insert it into the slot. Press down FIRMLY on the top of the cartridge until it is fully seated. Push the white plastic hook towards the cartridge to verify it is fully latched over the cartridge's top edge.
The LCD may then display:
Did you change Blck? 1.Yes 2.No.
The LCD may display this question for the color(s) that was replaced.
BE SURE to select 1 Yes. If 1 YES is not selected for the replaced cartridges, the error message will appear again.
If the LCD still displays No Cartridge, unplug the machine from the AC power outlet and wait approximately 10 seconds, and then plug it back in. If the date and time appear on the display, the problem is solved.
If you still have the same problem, please contact Brother Customer Service from "Contact Us".