MFC-T925DW
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FAQs & Troubleshooting |
Printer Jam or Paper Jam
Check the following points to clear the Printer Jam or Paper Jam message.
For the models with FAX functions:
Before you unplug the machine from the power source, you can transfer your faxes that are stored in the memory to your computer or another fax machine so you will not lose any important message.
Check the machine's display (hereinafter called LCD) indication of your Brother machine.
One of the following messages will appear to tell you where to find the jammed paper.
The paper is jammed in the machine.
Gently remove the jammed paper.
> Click here to see how to clear the paper jam inside and in the front of the machine.
Make sure the paper guides are set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size paper. (for some countries)
The paper is jammed in the machine.
Gently remove the jammed paper.
> Click here to see how to clear the paper jam in the front of the machine.
Make sure the paper guides are set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size paper. (for some countries)
Gently remove the jammed paper.
> Click here to see how to clear the paper jam in the back of the machine.
Make sure the paper guides are set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size paper. (for some countries)
Clean the paper pick-up rollers.
> Click here to see how to clean the paper pick-up rollers.
Gently remove the jammed paper.
> Click here to see how to clear the jammed paper in the Multi-purpose Tray (MP Tray).
Make sure the paper guides are set to the correct paper size.
Gently remove the jammed paper.
> Click here to see how to clear the paper jam inside and in the Multi-purpose Tray (MP Tray).
Make sure the paper guides are set to the correct paper size.