MFC-J6935DW
FAQs & Troubleshooting |
If your LCD error message was [Jam Tray2] or [Repeat Jam Tray2], also pull Tray #2 (2) completely out of the machine as shown by the arrow.
When finished, continue with the next step.
If your LCD error message was repeat paper jam messages, for example [Repeat Jam Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2).
When finished, continue with the next step.
(MFC-J3930DW/MFC-J6730DW/MFC-J6930DW/MFC-J6935DW) Slowly push Tray #1 and Tray #2 (if removed) completely into the machine.
See Related Information: Remove Paper Scraps.