PJ-862
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FAQs & Troubleshooting |
I cannot connect my printer to a Windows 11 computer via USB.
A Windows 11 update distributed by Microsoft in December 2021 will solve the following issues:
- Unable to detect your printer when it is connected to your computer using a USB cable.
- Unable to change your printer's settings using the Printer Setting Tool.
- Unable to use the Check Media and Distributed Printing functions in P-touch Editor.
- Unable to connect more than one printer via USB.
Run Windows Update to apply the KB5008215 update for Windows 11.