FAQs & Troubleshooting

Please follow the instructions below:

For Windows 11

1. Quit all applications.
2. Click [Start Menu] - [All apps] - [Windows Tools] - [Control Panel] - [Programs] - [Programs and Features].
3. In the Programs and Features dialog box, choose Brother P-touch Editor 5.x, and click [Uninstall].
4. Click [Yes].

For Windows 10 / Windows Server 2016 / Windows Server 2019

1. Quit all applications.
2. Click [Start Menu] - ([All apps] -) [Windows System] - [Control Panel] - [Programs] - [Programs and Features].
3. In the Programs and Features dialog box, choose Brother P-touch Editor 5.x, and click [Uninstall].
4. Click [Yes].

For Windows 8 / Windows 8.1 / Windows Server 2012

1. Quit all applications.
2. Click [Control Panel] in Apps screen - [Program] - [Programs and Features].
3. In the Programs and Features dialog box, choose Brother P-touch Editor 5.x, and click [Uninstall].
4. Click [OK].

For Windows Vista / Windows 7 / Windows Server 2008/2008 R2

1. Quit all applications.
2. From [Control Panel], go to [Programs] and open [Programs and Features].
3. In the Uninstall or change a program dialog box, choose Brother P-touch Editor 5.x, and click [Uninstall].
4. Click [OK].