Print  |  Close

QL-550

FAQs & Troubleshooting

FAQs & Troubleshooting

The Add-In icon is not displayed in Microsoft Word. What should I do?

If the "Use Microsoft Word to edit e-mail messages" option is enabled in Microsoft Outlook, this will prevent the Add-In icon from appearing in Word whenever Outlook is also running.

[Solution 1]
Start Microsoft Word first, and then Microsoft Outlook.

[Solution 2]
Uncheck the "Use Microsoft Word to edit e-mail messages" checkbox in the options setting of Microsoft Outlook. Then it doesn't matter in which order Microsoft Word or Outlook are run on the computer.

Image

 

Print  |  Close