Check the firmware version.

Follow the steps below to check the firmware version.

Start Brother iPrint&Scan.
- Windows
  Launch (Brother iPrint&Scan).
- Mac
  In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon.
The Brother iPrint&Scan screen appears.
If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Click (Machine Settings) to configure the settings.
If required, type the password in the Login field, and then click Login.

The default password to manage this machine's settings is located on the back of the machine and marked "Pwd".
Go to the navigation menu, and then click General > Maintenance Information.

Start from , if the navigation menu is not shown on the left side of the screen.
Check your Brother machine's firmware version.

You can also check your Brother machine's firmware version with the Print Quality Check Sheet.

FAQs & Troubleshooting