MFC-J870DW
FAQs & Troubleshooting |
Follow the instructions that apply to your problem.
Section 1: Checking the print quality and cleaning the print head
You can also press (Settings) and Ink.
Cleaning the print head consumes ink. Cleaning the print head more than 5 times uses ink unnecessarily. If you do not see any improvement, contact Brother Customer Service from the "Contact Us".
Section 2: Checking the Print Alignment
You can also press (Settings) and Ink.
If the print quality continues to be poor, go to Section 1 to clean the print head.
Brother strongly recommends that customers use only genuine Brother ink for best results. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of third party ink and/or cartridges.
> Click here for more information about Genuine Brother Supplies.