VC-500W

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I uninstall the printer driver?

Read "Brother XX-XXXX" in the following steps as your model name.

 

For Windows 11 / Windows 10

  1. Turn off the printer.
  2. Windows 11:
    Click [Start Menu] - [All apps] - [Windows Tools] - [Control Panel] - [Hardware and Sound] - [Devices and Printers].
    Windows 10:
    Click [Start Menu] - ([All apps] -) [Windows System] - [Control Panel] - [Hardware and Sound] - [Devices and Printers].
  3. Choose "Brother XX-XXXX", right-click on the icon and then click [Remove device].
    If a User Account Control message appears, type in the password, and then click [Yes].

  4. Choose [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appeared in the menu bar.

  5. Click the [Drivers] tab, and then click [Change Driver Settings].
    If a User Account Control message appears, type in the password, and then click [Yes].
    Choose "Brother XX-XXXX", and then click [Remove...].

  6. Choose [Remove driver and driver package], and then click [OK].
    Follow the on-screen instructions.

  7. Close the Print Server Properties window. The printer driver has been uninstalled.


For Windows 8 / Windows 8.1

  1. Turn off the printer.
  2. Click [Control Panel] in [Apps] screen - [Hardware and Sound] - [Devices and Printers].
  3. Choose "Brother XX-XXXX", right-click on the icon and then click [Remove device].
    If a User Account Control message appears, type in the password, and then click [Yes].
  4. Choose [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appeared in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings].
    If a User Account Control message appears, type in the password, and then click [Yes].
    Choose "Brother XX-XXXX", and then click [Remove...].
  6. Choose [Remove driver and driver package], and then click [OK].
    Follow the on-screen instructions.
  7. Close the Print Server Properties window. The printer driver has been uninstalled.


For Windows 7

  1. Turn off the printer.
  2. Click start button, go to [Devices and Printers].
  3. Choose "Brother XX-XXXX", right click on the icon, and then click [Remove device].
    If a User Account Control message appears, type in the password, and then click [Yes].
  4. Choose [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appears in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings].
    If the authorization confirmation dialog box appears, click [Continue].
    If a User Account Control message appears, type in the password, and then click [OK].
    Choose "Brother XX-XXXX", and then click [Remove...].
  6. Choose [Remove driver and driver package] and click [OK].
    Follow the on-screen instructions.
  7. Close the Print Server Properties window. The printer driver has been uninstalled.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

VC-500W

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