Innov-is NQ550PRW / Innov-is NQ550

FAQs & Troubleshooting

Fabric does not feed through the machine.

Feed dogs are set in the down position.

Slide the feed dog position switch to the right ( ).
Stitches are too close together.

Lengthen the stitch length setting.
Refer to How do I adjust a stitch width or length?
Wrong presser foot.

Use the correct presser foot.
Needle is turned, bent or the point is dull.

Replace the needle.
Refer to How do I change the needle ?
Thread is entangled.

Cut the entangled thread and remove it from the race.
Zigzag foot J is slanted on a thick seam at the beginning of stitching.

Use the presser foot locking pin (black button on the left side) on zigzag foot J to keep the presser foot level while sewing.
Refer to Tips for sewing thick fabrics.
Presser foot pressure is set incorrectly for fabric.

Adjust the presser foot pressure with the presser foot pressure dial.