CE-5500/CE-5500PRW

FAQs & Troubleshooting

FAQs & Troubleshooting

Place a spool of thread on a spool pin.

<Horizontal spool pin>
  1. Firmly hold the thread with a spool cap so that the thread does not turn too much.
    spool cap 1 Spool cap

    Make sure you use the correct size spool cap for the thread. If the spool cap is smaller the thread, tension may be incorrect.

  2. If you dont have a spool cap larger than the size of the thread, there is a slit in the thread spool.
    Slit(Notch) 1 Slit(Notch)

    Install the spoll so that the slit faces the base of the spool pin.

  3. It is important that the thread is pulled out from the spool smoothly. Make sure there is space around the spool cap and the tip of the spool pin for thread to pass through.
     Make sure there is space
<Vertical spool pin>
If a spool of thread turns too much and thread tension becomes improper, place a felt under the spool of thread.
place felt under the spool of thread 1 Felt

2 Spool pin

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If you need further assistance, please contact Brother customer service:

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