"DOCUMENT JAM" error appears on the LCD. What should I do?

The documents were not inserted or fed properly, or were too long.

 

  1. Remove any paper that is not jammed from the ADF.
  2. Open the top cover by lifting the lever on the right side of the top cover.
  3. Pull the document toward the front of your fax machine.
  4. Close the top cover. Press down on both sides of the top cover until it clicks.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-878

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