FAQs & Troubleshooting

FAQs & Troubleshooting

Check the IP Address of Network Devices

  1. Slide the Mode Select Switch to USB(USB mode) or Wi-Fi(Wi-Fi mode).
  2. Do one of the following:
    • Windows
      Click Brother Utilities(Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.
    • Mac
      In the Finder menu bar, click Go > Applications > Brother, select your model name and then double-click the Remote Setup icon.

    Type the password if required. If you have not previously set your own password, type the default login password.
    The default login password to manage machine settings is either:

    • the password located on the back or bottom of the machine preceded by "Pwd"
    • initpass
  3. Click the WLAN menu in the left navigation pane.
  4. Confirm the IP address and subnet mask.

If your question was not answered, have you checked other FAQs?

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If you need further assistance, please contact Brother customer service:

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