FAQs & Troubleshooting

FAQs & Troubleshooting

Install a Certificate on Your Brother Machine

When you receive a certificate from a CA, follow the steps below to install it into the print server:

Only a certificate issued with your machine's CSR can be installed onto the machine. When you want to create another CSR, make sure that the certificate is installed before creating another CSR. Create another CSR only after installing the certificate on the machine. If you do not, the CSR you create before installing will be invalid.

  1. Start your web browser.
  2. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
    For example:
    • If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as "SharedPrinter" instead of the IP address.
      - For example:
      If you enable a NetBIOS name, you can also use the node name.
      - For example:
      The NetBIOS name can be found in the Network Configuration Report.
    • For Macintosh, access Web Based Management by clicking the machine's icon on the Status Monitor screen.
  3. Type a password if you have set one, and then click Right Arrow.
  4. Click the Network tab.
  5. Click Security.
  6. Click Certificate.
  7. Click Install Certificate.
  8. Browse to the file that contains the certificate issued by the CA, and then click Submit.
    The certificate has been created successfully and saved in your machine's memory successfully.

To use SSL/TLS communication, the Root Certificate from the CA must be installed on your computer. Contact your network administrator.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L5200DW, HL-L6400DW, HL-L8360CDW, MFC-J2330DW, MFC-J2730DW, MFC-J3530DW, MFC-J3930DW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L9570CDW

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