Innov-is BP3600

FAQs & Troubleshooting

FAQs & Troubleshooting

Cannot thread the needle.

 

  • Needle is not in the correct position.

    Press image (Needle position button) to raise the needle.
    image (1) Needle Position button

     
  • Needle is installed incorrectly.

    Reinstall the needle correctly.
    Refer to How do I change the needle ?


     
  • Needle is turned, bent or the point is dull.

    Replace the needle.
    Refer to How do I change the needle ?


     
  • Upper threading is incorrect.

    Check the steps for threading the machine and rethread the machine.
    Refer to How do I thread my machine ?


     
  • The needle threader hook is bent and does not pass through the eye of the needle.

    Contact your authorized Brother dealer.


     
  • The needle threader lever cannot be moved or returned to its original position.

    Contact your authorized Brother dealer.
     

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is BP3600, Innov-is BP3700

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