PT-D800W

FAQs & Troubleshooting

FAQs & Troubleshooting

Using the Printer Setting Tool (for Mac)

Using the “Printer Setting Tool”, you can specify the printer's communication settings and device settings from a Mac. Not only can you change the device settings for one printer, but you can also apply the same settings to multiple printers.

  • The “Printer Setting Tool” is installed automatically when you use the initial installer to install the printer driver.
  • The “Printer Setting Tool” is available only with compatible Brother printers.

 

Before Using the Printer Setting Tool

  • Make sure the AC adapter is connected to the printer and to an electrical socket, or a fully-charged battery is installed.
  • Make sure the printer driver has been installed correctly and you can print.
  • Connect this printer to a computer with a USB cable. Settings can be specified only via USB using this tool.

 

Arranging the language priority of your Mac

The Printer Setting Tool supports only English and Japanese.
The display language (English or Japanese) depends on the priority setting of your Mac.
Follow the steps below to confirm or change the priority setting. Check the following steps below.

  1. From the Apple menu, open [System Settings]/[System Preferences].

     

  2. Select ([General] - ) [Language & Region].

     

  3. Move English above Japanese in the [Preferred Languages] list.

     

Using the Printer Setting Tool for Mac

  1. Connect the printer you want to configure to the computer.

     

  2. Click [Macintosh HD] - [Applications] - [Brother] - [Printer Setting Tool] - [Printer Setting Tool.app].
    The [Printer Setting Tool] window appears.

     

  3. Check that the printer you want to configure appears next to [Printer].
    If a different printer appears, select the printer you want from the drop-down list.

    If only one printer is connected, it is unnecessary to make a selection because only that printer will appear.

     

  4. Select a setting tab, and then specify or change the settings.

     

  5. Click [Apply Settings to the Printer] in the setting tab to apply the settings to the printer.

     

  6. Click [Exit] to finish specifying settings.

    Use the Printer Setting Tool to configure the printer only when the printer is in standby.
    The printer may malfunction if you try to configure it while it is handling a job.

 

Settings Dialog Box

Mac Printer Setting Tool 1

 

  1. Printer
    Lists the connected printers.

     

  2. Import
    Imports settings from a file.

     

  3. Export
    Saves the current settings in a file.

     

  4. Setting Tabs
    Contain settings that may be specified or changed.

     

  5. Apply Settings to the Printer
    Applies the settings to the printer.

     

  6. Print Unit Settings
    Prints a report containing firmware version and configuration information.
    You can also print this report using the Feed and Cut button (Feed and Cut) button for more than 10 seconds.

    When you print this report, use 24 mm (0.94") or 36 mm (1.4") tape.

     

  7. Factory Reset
    Resets printer settings to factory settings.

     

  8. Current Settings
    Retrieves the settings from the currently connected printer and displays them in the dialog box.

     

  9. Exit
    Exits the Printer Setting Tool.

     

    Basic Tab

    Label Settings Tab

    Wireless LAN Tab

    Applying Setting Changes to Multiple Printers

     

    Basic Tab


    Mac Printer Setting Tool 2

     

    1. Auto Power On

      Specifies whether the printer turns on automatically when the power supply cord is plugged into an electrical socket.
      Available settings: [Disable], [Enable]

       

    2. Auto Power Off (AC/DC)

      Specifies the period of time that passes before the printer turns off automatically when connected to an electrical socket.
      Available settings: [None], 10/20/30/40/50 Minutes, 1/2/4/8/12 hours

       

    3. Auto Power Off (Li-ion)

      Specifies the period of time that passes before the printer turns off automatically when powered by the rechargeable Li-ion battery.
      Available settings: [None], 10/20/30/40/50 Minutes, 1 hour

       

    4. Print Information Report

      Specifies the printer information that will be printed.
      Available settings: [All], [Usage Log], [Printer Settings], [Printer Transfer Data]

       

    5. Save Printer Print Log

      Select whether or not to save the printer's print log.

      Available settings: [Enable], [Disable]

     

    Label Settings Tab

    Mac Printer Setting Tool 3

     

    1. Length Adjustment
      Adjusts the length of the printed label to correspond to the length of the label displayed on the computer.
      Available settings: -4 to +4 (1 increments)

       

    2. Full Cut Margin Adjustment
      Adjusts the margin length when fully cutting labels.
      Available settings: -2 to +2 (1 increments)

       

    3. Half Cut Margin Adjustment
      Adjusts the margin length when half-cutting labels.
      Available settings: -2 to +2 (1 increments)

       

    4. Test Print
      Prints a test label to check the results of each adjustment.

     

    Wireless LAN Tab

    Mac Printer Setting Tool 4

     

    1. WirelessDirect
      Turns the Wireless Direct function on or off.

       

    2. SSID/Network Key Generation

      Select [AUTO] or [STATIC].

       

    3. SSID (Network Name)/Network Key

      Specifies the SSID (3 to 25 ASCII characters) and the network key you want to use in the Wireless Direct mode.
      You can specify a setting only when [STATIC] is selected as [SSID/Network Key Generation].

       

    4. Display current settings

      Displays the current settings for Wireless Direct.  Click [Current Settings] to update the displayed settings with the most recent information.

     

    Applying Setting Changes to Multiple Printers

    1. After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.

       

    2. Select the newly connected printer from the [Printer] drop-down list.

       

    3. Click [Apply Settings to the Printer].
      The same settings that were applied to the first printer are applied to the second printer.

       

    4. Repeat steps 1 – 3 for all printers whose settings you want to change.

      To save the current settings in a file, click [Export].
      The same settings can be applied to another printer by clicking [Import], then selecting the exported settings file.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-D800W

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