DCP-T420W

FAQs & Troubleshooting

Brother iPrint&Scan cannot find my Brother machine (macOS)

To resolve this issue, check the connection between your Brother machine and your Mac.

We recommend installing the latest version of Brother iPrint&Scan to be able to print or scan using your Brother machine.

> Click here to go to the Downloads section.

How are your machine and your Mac connected?

NOTE: Depends on your model's specification, the links may not be available.

Connected using a USB cable
> Click here to open [I cannot print from my computer via USB.] and follow steps 1,2 and 5.
Connected to a wired network
> Click here to see I cannot print using my Brother machine on a wired network. (Windows/macOS).
Connected to a wireless (Wi-Fi) network
> Click here to see I cannot print on a wireless (Wi-Fi) network (Mac).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

Related Models

DCP-L3551CDW, DCP-T220, DCP-T310, DCP-T420W, DCP-T510W, DCP-T520W, DCP-T710W, DCP-T720DW, DCP-T820DW, HL-L3210CW, MFC-L3750CDW, MFC-T910DW, MFC-T920DW

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FAQs & Troubleshooting

Brother iPrint&Scan cannot find my Brother machine (macOS)

How are your machine and your Mac connected?

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Content Feedback

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Support & Downloads

DCP-T420W

South Africa(English)