MFC-L5700DN
FAQs & Troubleshooting
Install PaperPort™ 12SE / 14SE (Windows)
To install the PaperPort™ software, the Brother machine's driver must be installed on your computer.
If it is not, go to the Downloads section of this website and download the Full Driver & Software Package .
Follow the installation instructions on the downloads page.
> Click here to download the PaperPort™ Install Tool.
The installation instructions are available on the download page.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models ADS-2800W, ADS-3600W, DCP-L2540DW, DCP-L3551CDW, DCP-T220, DCP-T310, DCP-T420W, DCP-T510W, DCP-T520W, DCP-T710W, DCP-T720DW, DCP-T820DW, MFC-J2330DW, MFC-J2730DW, MFC-J3530DW, MFC-J3930DW, MFC-L2700DW, MFC-L2740DW, MFC-L3750CDW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L9570CDW, MFC-T910DW, MFC-T920DW
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Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Cloud Others Advanced Functions (for Administrators) Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information Video FAQs
Settings/Management Function Control Security Enhancement
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem
Error Message on Machine's Display Error Message on Status Monitor Error Message on Computer Error Message on Mobile Device
Paper Jam Paper Feed Problem Paper Loading / Handling
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Computer (Windows) Print from Computer (Macintosh) Print from Mobile Device Print Settings / Management Tips for Printing
Cannot Scan (via Network) Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) General Scan Problem Scan from Machine Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning
Copy Quality Problem Copy Operation
Telephone Problem Telephone Operation Telephone Settings
Advanced Networking Wired Network Setting Problem Wired Network Settings Tips for Network Settings
Cannot Send a Fax Cannot Receive a Fax Fax Quality Problem General Fax Problem Fax Sending Operation Fax Receiving Operation Fax Sending Operation from Computer (PC-Fax) Fax Receiving Operation with Computer (PC-Fax) Fax Settings / Management
iOS Device-related Problem Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (Android™ Device) Windows Phone Device-related Problem Brother iPrint&Scan (Windows Phone Device)
Brother Web Connect Google Cloud Print™-related Problem
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Machine Setup / Settings Paper Handling Accessory Installation Video FAQs
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Consumables Paper Accessories
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Setup Video