DCP-L3551CDW
FAQs & Troubleshooting
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
The Scan to E-mail feature allows you to scan a document directly into your E-mail application, but your E-mail application needs to be configured as the default E-mail application. Please follow the steps below.
NOTE: Illustrations shown below are from a representative operating system, and may differ from your operating system.
Logged on as an administrator.
For Windows 7 users:
Click (Start button) => Control Panel => Programs => Default Programs => Set program access and computer defaults => Custom .
For Windows 8 users:
Open the Control Panel . (Click here to see how to open the Control Panel. )
Click Programs => Default Programs => Set program access and computer defaults => Custom .
Choose the E-mail application you are using in the Choose a default e-mail program section, and click OK .
NOTE
Webmail services are not supported by Scan to E-mail feature.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-1610W, DCP-7055, DCP-7065DN, DCP-J105, DCP-J140W, DCP-L2540DW, DCP-L3551CDW, DCP-T300, DCP-T310, DCP-T500W, DCP-T510W, DCP-T710W, MFC-1910W, MFC-7360, MFC-7860DW, MFC-8510DN, MFC-8910DW, MFC-8950DW, MFC-9140CDN, MFC-9330CDW, MFC-9460CDN, MFC-9970CDW, MFC-J200, MFC-J2320, MFC-J2330DW, MFC-J2720, MFC-J2730DW, MFC-J3520, MFC-J3530DW, MFC-J3720, MFC-J3930DW, MFC-J6510DW, MFC-L2700DW, MFC-L2740DW, MFC-L3750CDW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8600CDW, MFC-L8690CDW, MFC-L8850CDW, MFC-L9570CDW, MFC-T910DW
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