MFC-9970CDW

FAQs & Troubleshooting

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

If the printer driver is not installed correctly, this error occurs. You need to uninstall the printer drivers and reinstall them.

Step 1: Uninstall

Please click your OS to uninstall the drivers:

Mac OS X 10.5
Mac OS X 10.6 or greater

Step 2: Reinstall

After completing the uninstallation, click here to download and reinstall the latest printer drivers.

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

Related Models

DCP-135C, DCP-145C, DCP-165C, DCP-195C, DCP-350C, DCP-375CW, DCP-385C, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7010L, DCP-7025, DCP-7030, DCP-7045N, DCP-7055, DCP-7065DN, DCP-8060, DCP-8065DN, DCP-8070D, DCP-9010CN, DCP-9040CN, DCP-J125, DCP-J140W, FAX-2840, FAX-2920, HL-2030, HL-2035, HL-2040, HL-2070N, HL-2130, HL-2140, HL-2150N, HL-2240D, HL-2270DW, HL-3040CN, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-4570CDW, HL-5240, HL-5240L, HL-5250DN, HL-5270DN, HL-5340D, HL-5350DN, HL-5380DN, HL-5440D, HL-5450DN, HL-6050DN, HL-6180DW, HL-7050, HL-8050N, MFC-235C, MFC-250C, MFC-255CW, MFC-465CN, MFC-490CW, MFC-5860CN, MFC-6490CW, MFC-7225N, MFC-7320, MFC-7360, MFC-7420, MFC-7440N, MFC-7820N, MFC-7860DW, MFC-795CW, MFC-8220, MFC-8370DN, MFC-8380DN, MFC-8460N, MFC-8510DN, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-8950DW, MFC-9120CN, MFC-9320CW, MFC-9440CN, MFC-9460CDN, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J220, MFC-J6510DW

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