Model discontinued. This page is no longer updated.

DCP-7010

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 07/07/2009
  • ID: faq00002450_001

When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?

 


These errors can occur because ScanSoft™ PaperPort™ 11SE is already installed into your PC.

To resolve this issue, install MFL-Pro Suite without PaperPort® 9.0SE.

If you don't have the CD-ROM, please go to Downloads section and download Full Driver & Software Package. The installation instructions are available in the download page.


 
  1. Insert the CD-ROM into the drive.
  2. Select Install Optional Applications.
  1. Select MFL-Pro Suite without PaperPort® 9.0SE.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-7010, DCP-7010L, DCP-7025, DCP-8060, DCP-8065DN, MFC-5860CN, MFC-7225N, MFC-7420, MFC-7820N, MFC-8460N, MFC-8860DN

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