MFC-9320CW

FAQs & Troubleshooting

Drum Error (Drum!)

Follow the steps below to clear the message:

The corona wires have become dirty. Clean the corona wires in the drum unit.

Click here to see how to clean the corona wires.
The drum unit or the toner cartridge and drum unit assembly is not installed correctly. Reinstall the toner cartridge and drum unit assembly.
- Click here to see how to reinstall the toner cartridge.
- Click here to see how to reinstall the drum unit.
If the issue still continues, the drum unit is at the end of its life. Replace the drum unit with a new one.

Click here to see how to replace the drum unit.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

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FAQs & Troubleshooting

Drum Error (Drum!)

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

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MFC-9320CW

South Africa(English)