Model discontinued. This page is no longer updated.

DCP-7010

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean the laser scanner window?


Do NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.

Just after you have used the DCP, some internal parts of the machine are extremely HOT! When you open the front cover of the DCP, never touch the shaded parts shown in the diagram below.

To prevent damage to the DCP from static electricity, do not touch the electrodes shown below. 

  • Do not use isopropyl alcohol to clean the laser scanner window.
  • Do not touch the laser scanner window with your fingers.

  1. Before you clean the inside of the DCP, turn off the DCP's power switch.
    Unplug the telephone line cord first, and then unplug the power cord from the AC power outet.

     

  2. Open the front cover and pull out the drum unit and toner cartridge assembly.

     

  3. Gently clean the laser scanner window by wiping it with a clean soft, dry, lint-free cloth. Do not use isopropyl alcohol.

  4. Put the drum unit and toner cartridge assembly back into the DCP.

  5. Close the front cover.

  6. Plug the DCP's power cord back into the AC power outlet first, and then plug in the telephone line cord. Turn on the DCP's power switch.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-7010, DCP-7010L, DCP-7025

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