DCP-T420W

FAQs & Troubleshooting

FAQs & Troubleshooting

Uninstall the ICA driver (macOS 10.13 - macOS 12).

 

  1. Disconnect the USB cable between the Mac and your Brother machine.

     

  2. Log on as an "Administrator".

     

  3. Click Go from the Finder bar, Computer => Macintosh HD => Library => Image Capture => Devices.

     

  4. Delete the Brother Scanner.

    Devices folder

     

  5. Empty the trash bin.

     

  6. Reboot the Mac.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-T220, DCP-T420W

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.