DCP-L3551CDW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 13/01/2023
  • ID: faq00000297_003

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.

Currently, Brother software/drivers do not support scanning, PaperPort® or PC faxing in a Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012/ Windows Server 2012 R2/ Windows Server 2016/ Windows Server 2022 environment. Only printing via network is supported in Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012/ Windows Server 2012 R2/ Windows Server 2016/ Windows Server 2022.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-L3551CDW, DCP-T510W, DCP-T710W, MFC-J2330DW, MFC-J2730DW, MFC-J3530DW, MFC-J3930DW, MFC-L3750CDW, MFC-L8690CDW, MFC-L9570CDW, MFC-T910DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit