HL-L3220CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the recommended paper?

You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes.

For best results, follow the instructions below:

 

Print Media Specifications

Paper Input Paper Tray
(Standard)
Paper Type Plain Paper, Thin Paper, Thick Paper, Recycled Paper
Paper Size

A4, Letter, B5 (JIS), B5 (ISO), B6 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio, Mexico Legal, India Legal, 16K (195x270 mm), A4 Short (270mm Paper)

Paper Weight 60 to 163 g/m2 (16 to 43 lb)
Maximum Paper Capacity Up to 250 sheets of 80 g/m2 (20 lb) Plain Paper
Manual Feed Slot
(supported models only)
Paper Type Plain Paper, Thin Paper, Thick Paper, Recycled Paper, Bond, Label, Envelope, Env. Thin, Env, Thick, Glossy Paper
Paper Size
  • Width: 
    76.2 to 216 mm (3.0 to 8.5 in.)
  • Length:
    116 to 355.6 mm (4.57 to 14 in.)
  • Envelope:
    COM-10, DL, C5, Monarch
Paper Weight 60 to 163 g/m2 (16 to 43 lb)
Maximum Paper Capacity One sheet
Multi-Purpose Tray (MP tray)
(supported models only)
Paper Type

Plain Paper, Thin Paper, Thick Paper, Recycled Paper, Bond, Label, Envelope, Env. Thin, Env.Thick, Glossy Paper

Paper Size
  • Width:
    76.2 to 216 mm (3.0 to 8.5 in.)
  • Length:
    116 to 355.6 mm (4.57 to 14 in.)
  • Envelope:
    COM-10, DL, C5, Monarch
Paper Weight 60 to 163 g/m2 (16 to 43 lb)
Maximum Paper Capacity
  • Up to 30 sheets of 80 g/m2 (20 lb) Plain Paper
  • Envelope: three envelopes up to 6 mm (0.2 in.) thick

Paper Tray 2

(Optional)
(supported models only)

Paper Type Plain Paper, Thin Paper, Recycled Paper
Paper Size A4, Letter, B5 (JIS), A5, Executive, Legal, Folio, Mexico Legal, India Legal, 16K (195x270 mm), A4 Short (270mm Paper)
Paper Weight 60 to 105 g/m2 (16 to 28 lb)
Maximum Paper Capacity

Up to 250 sheets of 80 g/m2 (20 lb) Plain Paper

Paper Output *1 Face Down Output Tray Up to 150 sheets of 80 g/m2 (20 lb) Plain Paper
(face-down delivery to the face-down output paper tray)
Face Up Output Tray One sheet (face up delivery to the face up output tray)
2-sided Automatic 2-sided Printing Paper Type Plain Paper, Thin Paper, Recycled Paper
Paper Size *2

Letter, Legal, Folio, Mexico Legal, India Legal, A4

Paper Weight 60 to 105 g/m2 (16 to 28 lb)

 

*1: For labels, we recommend removing the printed sheets from the output paper tray immediately after they exit the machine to avoid the possibility of smudging.

*2: The paper size for automatic 2-sided printing may differ depending on your country or region.

 

 

Using Special Paper

Always test paper samples before purchasing them to ensure desirable performance.

 

  • DO NOT use inkjet paper; it may cause a paper jam or damage your machine.
  • If you use bond paper, paper with a rough surface, or paper that is wrinkled or creased, the paper may exhibit degraded performance.

Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:

  • that is highly textured
  • that is extremely smooth or shiny
  • that is curled or warped
  • that is coated or has a chemical finish
  • that is damaged, creased or folded
  • that exceeds the recommended weight specification in this guide
  • with tabs and staples
  • that is multipart or carbonless
  • that is designed for inkjet printing

If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L3220CDW, HL-L3280CDW, MFC-L3760CDW, MFC-L8390CDW

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