DCP-385C

FAQs & Troubleshooting

FAQs & Troubleshooting

Images of the thumbnail page from the media (memory) card won't print.

This problem can occur if the file name or folder name you are using contains a space character.
For example, if the filename is: "Mike's pictures".

 

In this instance you must rename the file making sure you delete the space character or replace it with an underscore character, e.g. 'Mike's_pictures'.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-145C, DCP-165C, DCP-350C, DCP-385C, DCP-560CN, DCP-585CW, DCP-6690CW, MFC-250C, MFC-465CN, MFC-490CW, MFC-5860CN, MFC-6490CW, MFC-990CW, MFC-J6510DW

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