MFC-9970CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

Follow the steps below to allow the Brother Print Service Plugin access to nearby devices.

  1. From the home screen of your Android™ device, tap [Settings Settings ] > [Apps] > [Brother Print Service Plugin].
  2. Tap [Permissions] > [Nearby devices] and select [Allow].
  3. You can now print using the [Print] button in Android™ apps via Wi-Fi Direct.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-1610W, DCP-1616NW, DCP-6690CW, DCP-9010CN, DCP-9040CN, DCP-B7535DW, DCP-B7620DW, DCP-B7640DW, DCP-J105, DCP-J140W, DCP-J4110DW, DCP-L3551CDW, DCP-T420W, DCP-T426W, DCP-T510W, DCP-T520W, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T820DW, HL-1211W, HL-2250DN, HL-2270DW, HL-3070CW, HL-3150CDN, HL-3170CDW, HL-4050CDN, HL-4150CDN, HL-5250DN, HL-5350DN, HL-5380DN, HL-5450DN, HL-6180DW, HL-B2080DW, HL-B2180DW, HL-L2361DN, HL-L2366DW, HL-L3230CDN, HL-L5100DN, HL-L6200DW, HL-L6400DW, HL-L8250CDN, HL-L8260CDN, HL-L8350CDW, HL-L8360CDW, HL-T4000DW, MFC-1910W, MFC-1916NW, MFC-295CN, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-6490CW, MFC-6890CDW, MFC-7840N, MFC-7860DW, MFC-790CW, MFC-8460N, MFC-8860DN, MFC-8880DN, MFC-8910DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9440CN, MFC-9840CDW, MFC-9970CDW, MFC-B7715DW, MFC-B7810DW, MFC-J200, MFC-J2310, MFC-J2510, MFC-J265W, MFC-J3520, MFC-J3720, MFC-J415W, MFC-J430W, MFC-J4410DW, MFC-J4510DW, MFC-J615W, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-L2701DW, MFC-L3750CDW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8690CDW, MFC-L8850CDW, MFC-L9630CDN, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW, MFC-T920DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.