FAQs & Troubleshooting

FAQs & Troubleshooting

Check the Print Quality

If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged. Print the Print Quality Check Sheet and look at the nozzle check pattern.
  1. Press image(Stop) and Copy Shortcut simultaneously.
    The Power LED, Warning LED, and Ink LED light up for one second, and then the Ink LED starts blinking.
  2. Press Copy Shortcut.
    The machine prints the Print Quality Check Sheet.
  3. Check the quality of the four colour blocks on the sheet.




  4. If the quality is poor, clean the print head. See Related Information.
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
When a print head nozzle is clogged, the printed sample looks like this:

After the print head nozzle is cleaned, the horizontal lines are gone:


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-T220, DCP-T420W

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