FAQs & Troubleshooting

FAQs & Troubleshooting

Check the firmware version.

Follow the steps below to check the firmware version.

  1. Start Remote Setup.
  2. (Windows XP, Windows Vista®, and Windows® 7)
    Click Start, (All) Programs, Brother, [model name], Remote Setup.

    (Windows 8 or later)

    Click Brother Utilities, and then click the drop-down list and choose your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.


    Double-click the Remote Setup icon located in Macintosh HD/Applications/Brother or Macintosh HD/Library/Printers/Brother/Utilities.
  3. Choose Machine Info in the folder tree and check the firmware version.
    The letter next to Main ROM Version represents the firmware version.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-1100W, ADS-2000, ADS-2100, ADS-2400N, ADS-2800W, ADS-3000N, ADS-3600W

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