ADS-3000N

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 08/03/2019
  • ID: faq00000168_010

Service Call

If there is an error that you cannot clear yourself, the machine will indicate the need for a service call by lighting up all the LEDs as shown below.

 

Service Call LED indication

 

If you see the service call indication shown above, turn the machine off and then on, and then try to scan again. If the error is not cleared after turning the machine off and on, press Stop. The LEDs will light up as shown in the table below to identify the error.

Error Code

LED indications
A7:Not a ROM of matching color Parameter to CIS Maker A7:Not a ROM of matching color Parameter to CIS Maker
A8:Matching failure of color parameter A8:Matching failure of color parameter
Ex:Unregistered wireless MAC address Ex:Unregistered wireless MAC address
Ex:Unregistered wired MAC address Ex:Unregistered wired MAC address
A9:Detected a special scanning error A9:Detected a special scanning error

 

Make a note of error code referring to the table above, and report the code to your dealer or Brother Customer Service from "Contact Us".

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-2400N, ADS-3000N

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